A personalized digital hub for Auchan customers

Creating a seamless online shopping experience with Auchan pay integration

Building a Modern and User-Friendly Customer Account

The goal was to develop a new personal account system for Auchan’s online store and seamlessly integrate the Auchan Pay payment system. The platform needed to provide an effortless way for customers to manage their purchases, bonuses, and orders.

Shop, Track, Repeat

A customer-centric personal account

We transformed the customer account into a full-featured shopping hub with:

Intuitive navigation for quick access to orders, addresses, and subscriptions;

Automatic cart saving, allowing users to continue shopping later;

Smart order history search, making it easy to find past purchases using keywords.

Optimized Order Flow

Streamlined checkout process

To enhance the user experience, we introduced a flexible delivery and pickup system

Convenient time slots for scheduling deliveries;

Predictive delivery estimates based on customer location;

Real-time support via an integrated chat, with order modifications available before shipment.

From Bonus to Benefit

Auchan pay & loyalty program integration

We ensured that customers could always see and utilize their rewards efficiently:

A digital loyalty card that works in both online and physical stores;

A transparent balance display for easy tracking of bonuses;

Detailed transaction history & cashback insights for complete spending control.

Designed for Speed & Simplicity

Mobile-first & minimalist UI

To enhance accessibility, we focused on:

A fully responsive interface, optimized for both mobile and desktop;

A clean, modern design with large, easy-to-use buttons;

Fast-loading pages for a seamless shopping experience.

The Result

A fully functional digital hub

Auchan’s new personal account system is more than just a profile page—it’s a comprehensive digital shopping assistant. This platform enhances customer satisfaction by making purchases easier, more engaging, and deeply integrated into Auchan’s omnichannel ecosystem.

Estimate my project