Delivery service aggregator

System, distribution and transfer of orders to transport companies as part of order processing in the shops of the largest DIY retailer in Russia.

From dispatch to delivery — full control over transport operations

Last mile business process optimisation;

Automatic distribution to TCs and aggregators of delivered orders;

Receipt of statuses from TCs on delivered shipments;

Control of order shipment to TC;

Monitoring the delivery of an order or part of an order;

Universal multi-stream gateway;

Generate operational reports to understand and adjust business processes;

Easy integration of new transport / logistics companies.

Architecture

Scalable data architecture and seamless logistics integration

A robust data storage structure was designed to support efficient interaction within the system. The platform was integrated with leading delivery service providers, ensuring smooth data exchange. In parallel, the information display logic was rethought and redesigned to provide users with a clearer, more convenient interface for daily operations.

Result

How the project made a difference

The project led to measurable improvements in system performance and user experience:

Enhanced overall usability;

Faster identification of problem orders;

Reduced time spent locating specific orders.

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