B2B analytics platform for tire prices and stock levels

logo-michelin

A B2B pricing and inventory portal for the tire market — part of Michelin’s project to streamline procurement and supply coordination for wholesale partners.

Category
Implementation
logo-michelin
case-michelin-desk-1case-michelin-mob-1
Project goal

Background

In the middle of the summer of 2021, over 64 million cars were driving on Russian roads. And each of them changed tires from summer to winter and vice versa twice a year. Changing tires is a traditional annual ritual of a motorist, and buying tires is an inevitability. It's all a matter of driving conditions: someone will buy new tires after three years, and someone will renew them after six.

There are enough tires in Russia: 18 Russian factories alone produced over 65 million tires in 2021, and the total capacity of the Russian tire market exceeded 70 million units.

But it is not enough to produce tires, they must also be delivered to all corners of Russia, and then sold to fans of iron horses through various channels.

In 2021, our long-standing client and one of the leading tire manufacturers in Russia, Michelin, approached us with a specific request.

The problem was that before a tire ends up on the rim of a car, it takes a bizarre journey from factory to store through large dealers with their offices in different regions of Russia, as well as masses of smaller wholesalers. Each large dealer controls by no means the whole territory of Russia, but each dealer has its own warehouses with certain stocks of tires of different nomenclature. Michelin - as a tire manufacturer - wanted not only to increase tire sales, but also to reduce costs - both transportation and time - for tire delivery between participants of the Russian car market.

This is how the idea to create a B2B aggregator of prices and balances of the tire market - a tire marketplace in Russia, bringing together all the bases of major dealers in the Russian tire market, so that both manufacturers and dealers would have a clear understanding of who, where and what tires are in stock.

Execution Plan

Approach to implementation

After thoroughly analyzing the current market situation and identifying the key needs of the target audience, analyzing and comparing existing B2B solutions, implementation options, including user interfaces, we started the project. We faced several tasks that required an integrated approach and creative solutions:
01
Development of a price and residuals aggregator for B2B tire market platforms;
02
Accelerating information exchange between market players and providing the most timely and relevant data possible;
03
Development of functionality for automatic import and aggregation of information on balances, prices of products from B2B platforms of players (via API);
04
Develop functionality for updating prices and balances from medium and small suppliers throughout the Russian Federation, taking into account the diversity of accounting systems;
05
Implement functionality that provides the ability to search for tires for small and medium-sized businesses (retail companies, stores, including online stores, regularly searching and purchasing tires on B2B platforms of wholesalers with the ability to search by price, availability, delivery time);
06
Creation of an integration gateway for third-party e-commerce projects with the ability to quickly update information, upload nomenclature, availability and prices;
07
Development of functionality for unification of labeling when importing products from suppliers;
08
Generation of commercial proposals to suppliers, taking into account the operation of a specific supplier's nomenclature;
09
Work with created orders.
case-michelin-desk-4case-michelin-mob-4
Clean Data, Clear Orders

As a result, a system was developed that examined the databases of wholesale and local suppliers once an hour and updated tire balances in warehouses. A tire buyer - a wholesaler of a smaller caliber - could select tires of interest through the system and add them to a virtual cart. And further orders were automatically placed on the sites of large wholesale suppliers. So for one order a wholesale buyer could buy tires from several wholesalers at once.

At the same time, despite the general classification of tires by width, profile height and fitment size, tires differ in a number of other parameters, and tire markings of large dealers are different. The question arose: how to bring tire stocks at wholesalers to a common denominator so as to reduce to a minimum, or even better, to avoid errors in ordering, so as not to lose time, money and customer loyalty.

We realized that we had to turn our aggregator into an expert in the Russian tire market. At first we taught it manually: during the first orders, a person trained the system by checking the correctness of tire parameters from different suppliers. Later on the system, having established regularities and peculiarities of both tires and their features in the master data of different suppliers, began to automatically mark discrepancies and unify the data. This allowed the system users to get the tires they needed - when ordering tires from the aggregator in the systems of the end dealer in the cart were exactly by the article clear for the supplier.

The more synchronizations with wholesalers' databases our system performed, the smarter it became and the less the probability of technical error when ordering tires became, and therefore the risks of dissatisfied users of our system decreased.

case-michelin-desk-6case-michelin-mob-6
Market Pulse

Analytical unit

But it wasn't enough just to simplify the process of ordering tires and optimize their delivery. It was also necessary to be able to anticipate demand in the tire market. You needed a system that would allow the manufacturer to understand:
01
Which tires will be most in demand in each region of Russia;
02
When these tires will be needed in each individual region depending on its weather and climate characteristics;
03
How the demand for tires changes depending on the situation on the Russian car market.

For the wholesaler, this system allowed him to keep his finger on the pulse of the tire market and more accurately anticipate the future demands of his customers, reducing delays between ordering and shipment of tires. And also - thanks to the continuous analysis of tire balances in the warehouses of all wholesalers - the system timely signaled to dealer managers about the need for timely replenishment of stocks based on the dynamics of demand for each brand of tires, changes in the car market and weather and climatic conditions. And if earlier managers were engaged in such analysis manually on the basis of available information, experience and sometimes intuition, now they received a reliable, accurate and automatic tool for anticipating demand in the market.

Thus, our system has also become an expert on the Russian car market and climatic peculiarities of Russia.